Shipping and Returns
DELIVERY
Packages will be shipped when the ordered products have been made (see production times), or for any product marked "ready to ship" within 5 working days. For any specific request regarding shipping times, contact mamitechapeaux@gmail.com
Packages will be shipped by Colissimo (La Poste).
Any damaged package must be refused upon delivery.
If your country is not in the list of delivery countries, please contact us at mamitechapeaux@gmail.com
Return requests are accepted within 14 days of receipt of the order only for orders shipped to Metropolitan France and the European Union.
RETURNS
Any returns are the responsibility of the buyer and will only be accepted if the item is in perfect condition, has never been worn, is still in its original packaging, complete and shows no signs of shock, malfunction or obvious signs of use beyond a simple fitting. The return processing time is 14 days from receipt. Mamité reserves the right to refuse any return if the products received do not meet these conditions.
Any return request must be made by email to mamitechapeaux@gmail.com and must first be validated by Mamité in order to be taken into account. Instructions will then be communicated to the buyer.
Please place your order with care and attention, Mamité is a very small manufacturing workshop that makes each item to order and to measure.